We know you want your stuff like, the day you buy it, so we do our best to get your shit out super speedy.
Here is a breakdown of what kinda timeline you’ll be lookin at depending on the shipping method you choose. All pricing listed below is in USD.
Sorry, We do not offer international shipping. Only ships to US addresses.
Orders of amount $100 or higher after the discount/coupon/promotion is shipped free of charge* (Domestic address)
You will get a shipment notification email to the registered email address containing tracking information of the package shipped within 24 hours.
If you received the wrong item or your item arrived damaged,
Please email INFO@LECIELNEWYORK.COM instead of going though this return process.
WHAT ITEMS ARE RETURNABLE?
Within 14 days of delivery date of your shipment
For all jewelry items except earrings (these can't be returned due to hygiene reasons)
Simply return the item unworn and in it's original packaging within 14 days for a refund, credit note or exchange.
WHAT ITEMS ARE NON-REFUNDABLE?
Unworn and undamaged.
If it sat on your bed for a week and got covered in cat hair, this counts as damaged!
If you live in a smoking household and the item smells strongly of cigarettes, this counts as damaged! (Sorry!)
ARE THERE ANY CHARGES FOR RETURN?
You are responsible for return shipping charges.
Original shipping charges are non-refundable.
HOW DO I RETURN?
Fill in the below form
Within 48 business hours you will get a confirmation email with shipping guidelines